Shipping & Handling
Shipping & Handling
Every Atelier Mondrêve creation is hand packed, labeled, and curated to each client. Below you’ll find key information about shipping, handling, and delivery for your one-of-a-kind fragrance passport.
1. When will I receive my order? +
Every Atelier Mondrêve creation is hand packed, labeled, and curated to each and every customer. Our products are one-of-a-kind, hand crafted, sourced and distributed exclusively.
Preparation and transit times may vary depending on your delivery location, the specificity of your order, and seasonal demand. To learn more about timelines for your region, please review the details on this Shipping & Handling page.
For real-time order status and tracking updates, please visit our Order Status page.
2. What are your shipping costs? +
Shipping rates are calculated by region and service level. Below is our current structure:
| USA |
Ground Shipping – Free on all orders over $80 UPS Ground – $20 UPS 3 Day Select – $45 UPS Next Day Air – $90 |
|---|---|
| Canada | Standard Shipping – $40 on all orders to Canada. |
| Europe | Shipping options and rates within Europe may vary by country and order value. Final shipping fees will be displayed at checkout once you enter your delivery address. |
Please note: Certain remote areas or special delivery zones may incur additional charges or extended delivery times.
3. What countries do you ship to? +
To place your order, please visit the Atelier Mondrêve website corresponding to your delivery country or region.
We currently serve the following countries and regions:
USA
Canada
Europe:
Andorra, Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, Germany, Hungary, Ireland,
Italy (except for San Marino), Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia,
Slovenia, Spain (except for Canary Islands and Melilla), Sweden, Switzerland, Turkey.
Asia:
Japan
If your country is not listed above and you wish to experience Atelier Mondrêve, please contact our customer care team for bespoke assistance.